Contact us | Distributors | How to Order | Internship | Shipping & Returns
We accept payments by the following methods:
1. Credit cards - VISA, MasterCard, American Expresses
2. Checks in USD, Business or company only no personal checks
3. Bank wire or ACH transfer, we are not responsible for any bank charges.
4. Orders by phone processing fee $25.00
International Orders
We sell directly worldwide to most countries. We also have distributors in many countries (check our distributor list).
Multiple Products Shipping charges:
US/Canada: FedEx overnight-$70.00/$75.00 (Each Additional product extra charge may apply)
International: FedEx International priority- $140.00 (Each Additional product extra charge may apply)
Dry Ice packages: Shipped by standard overnight.
2-Day Shipping: Not applicable to Cell Lines/Lysates/Tissues/RNA
ELISA kits Shipping time: 10-14 days
Refund:
All refunds will be paid by check payments. If order has been received and the payment is processed, then a service fee $45 will be deducted off the credit.
Return Policy:
Upon receipt verify the contents for accuracy of materials, leaks, breakage, or other shipping problems and report to us within 48 hours. Any discrepancy should be reported within 48 hours of receipt.
All our products may be purchased by one of the 4 methods listed below.
Services requires prior approval of the project details before proceeding.
Product Ordering Methods
1. Online with credit card: choose the product you need and add to shopping cart. Proceed to check out and follow instructions for providing credit card information. Our credit card processing is secure. We also do not retain any of your credit card or personal information.
2. Phone: Call us at 636-734-0192 and provide details or products to purchase and credit card information.
3. Email: email to info@AntibodyResearch.com.
Please include the following information in all of your orders.
Name of the person ordering
Name of the institution (we do not sell to individuals)
Contact phone number
Email address
Federal Tax Id
Shipping address
Accounts Payable Name
Accounts Payable phone number
Billing address, if different from shipping
PO number, if applicable
Description of the product, catalog number & quantity needed